Our return and refund policy is valid for 14 days from the date of your purchase. Unfortunately, if 14 days have elapsed since you made your purchase, we are unable to offer you a refund or exchange.
To qualify for a return, the item must be unused and in the same condition as when you received it, including being in its original packaging.
Please note that you will need to cover the shipping costs for returning your item. These shipping costs are non-refundable. However, if the reason for the return is due to an error on our part, such as receiving an incorrect item, we will bear the shipping costs for the return.
To initiate a return, please send us an email at info@reforma.clothing with the following details:
- Your First and Last Name
- Your Email Address
- Your Phone Number
- The Reason for Your Refund Request
Including these details will help us process your return more efficiently. Should you have any questions or need further assistance, please don’t hesitate to contact us at info@reforma.clothing. We’re here to help make your return process as smooth as possible.